After an exhaustive search by a panel of internal experts, the Dubai-based Takaful Emarat chose to work with BIOS’s, in-country cloud, CloudHPT.
Key among Takaful Emarat’s requirements was an in-country cloud infrastructure, which could leverage various technologies for a complex IT environment. The company’s tech refresh will replace much of Takaful Emarat’s legacy IT infrastructure, allowing the company to remain competitive in a challenging marketplace
Mohammad Alhawari, Takaful Emarat’s MD and Executive Board Member commented: “This is a very exciting time for Takaful Emarat as we continue focus on growing our business in tandem with accelerating our digital and online capabilities as we access new customer markets. Our investment in technology is central to this objective and, will give us a competitive edge to strengthen our market position, as a leading UAE provider of innovative insurance products and services. From a customer perspective, our new IT infrastructure will also enable our business to provide optimal value through improved business efficiencies and enhanced customer service support.”
Dominic Docherty, Chairman, BIOS agrees. “Even in traditional sectors such as Insurance, customers expect modern technological capabilities. Strategic positioning through superior technology is critical for Takaful Emarat’s continued success.
BIOS will migrate Takaful Emarat’s email Office 365 setup, with complete email security and archiving provided through Mimecast. These critical improvements will increase Takaful Emarat’s operational efficiency with BIOS’ powerful platform.
To protect against any unforeseen situations, BIOS is building a DR solution that replicates workloads back to Takaful Emarat’s offices on their old hardware. This provides further cost savings on infrastructure, while de-risking IT and improving industry compliance.
As with any technological upgrade, information security was a major concern for the team at Takaful Emarat. To protect their assets, BIOS leveraged CloudHPT, which offers the region’s first SIEM protected cloud with 24/7 SOC services.
Lalitha Prasad Rao, COO at Takaful Emarat said: – “Our technology refresh is a critical investment for our business. It will improve daily operations and reduce IT spend by increasing efficiency through technological improvement, offering us a key market advantage over our in-region competition.”