Al-Futtaim Technologies has announced that it has been awarded Cisco’s Gold Partnership Certification making it one of only six companies in the UAE that has received this prestigious recognition. As part of the certification process, the Al-Futtaim company had to meet the rigorous standards set forth by Cisco in networking competency, service, support and customer satisfaction.
The process also included a third-party audit that validates a partner’s technology skills, business practices, customer satisfaction, presales and post-sales support capabilities and other critical factors that customers consider when choosing a trusted partner. Through the Cisco Gold Partnership Certification, Al-Futtaim Technologies will have access to comprehensive sales, technical, and lifecycle services training and support available from Cisco.
“To receive this Cisco Gold Partner Certification our team had to meet stringent requirements including successfully completing exams and certifications, investments in building demo labs among other technical requirements from Cisco and we are extremely proud to be among the elite group of partners in the UAE,” said Murali S, Managing Director of Al-Futtaim Engineering & Technologies.
“This certification is a further testament of our commitment to provide our customers with the highest level of network knowledge and expertise to deliver a superior customer experience. I would like to congratulate the sales and pre-sales, project management, service support and HR and IT teams for all their hard work in achieving this certification,” he added.
Shukri Eid, Managing Director, Cisco Gulf, said, “Through the Gold certification programme we recognise a partner’s expertise in deploying solutions based on Cisco’s advanced technologies and services. With this certification, we are excited to take forward our relationship with Al-Futtaim Technologies.”