Do you call yourself a digital organization? If yes, why?
With a network of partners and sales teams spread across the Middle East and located in prime international markets, UASG has carved a distinctive niche as one of the UAE’s business leaders. In December 2017, the United Al Saqer Group launched its 3-year digital transformation strategy. So far, the company has implemented a group-wide enterprise resource planning (ERP) platform based on the latest cloud-based Oracle Fusion applications. The transformation included core services such as Human Capital Management, Supply Chain Management, Financials, Dealership Management, Business Intelligence and Mobility. In addition, the Group has obtained two ISO certifications: 20000 and 27001. The UASG Group is one of the first companies to implement an end-to-end ERP platform, which is completely based on Software as a Service (SaaS) technologies. The Group is also one of the first companies to implement a comprehensive cloud-based Dealership Management System to automate its entire automotive sector, which includes Sales, Spare Parts, After Sales, Field Services and Mobility.
What are your top projects for the next 6 months?
The Group will focus on enhancing customer-facing services, mobility, analytics as well as information security. We also intend to refresh the IT strategy, which will allow us toremain in perfect alignment with the Group’s corporate strategy and capture any evolving business requirements. Training, change management and adoption to newly implemented platforms will also receive our attention to maximize utilization and return on investment.
What are the key technologies challenges faced by your sector?
Key challenges include difficulties in recruiting suitable talent in the local and regional markets. The pace at which new and disruptive technologies are introduced makes finding highly skilled staff a very challenging problem. Other challenges relate to educating management and staff to adopt to cutting-edge cloud-based technologies.
What kind of vendor/solution provider engagement do you look forward to in 2018?
The focus will be on vendors who can provide tools and solution to leverage data for better decision making – this includes business intelligence, predictive analytics and Artificial Intelligence. We will also focus on technologies that would further enhance the Group’s capabilities in protecting its information assets.
To do list for 2018
- Enhance the capacities of UASG Business Intelligence Platform
- Enhance mobile services to internal and external customers
- Enhance the information security capabilities including governance, risk and compliance
- Refresh the IT strategy