ServiceNow and Boxtwo are integrating their platforms to provide customers with an enhanced collaboration and content management experience for their most important business processes. The two companies are boosting productivity for workers, making it easier to securely collaborate on their most important content and make work, work better for people. The new capabilities give employees direct access to important documents and folders stored and managed in Box’s cloud content management platform, directly from the Now Platform, which helps companies deliver great employee experiences through the easy management of business processes across the enterprise, including IT, HR, customer service and security.
“Today’s employees expect great digital experiences, at home and at work. That means it’s more important than ever for companies competing in the war for talent to embrace technology that makes the employee experience simpler, faster, better,” said CJ Desai, chief product officer at ServiceNow. “The integration of Box with our cross-company workflow platform gives employees what they need, where and when they need it and is an important step in our mission to make the world of work, work better for people.”
“Digital businesses of the future will be driven by best-of-breed applications connecting to each other and ensuring that people can collaborate on content wherever they work,” said Jeetu Patel, chief product officer at Box. “With today’s announcement, teams using the Now Platform will be able to create new users and groups, as well as securely access, preview and share files right within the Now Platform. We are excited to be working with ServiceNow to make collaboration on enterprises’ most critical content seamless, simple and secure.”
ServiceNow developed the Box integration with ServiceNow’s IntegrationHub, which enables anyone to automate complex processes with codeless workflows in an intuitive, natural language user interface.
As part of the ongoing relationship between Box and ServiceNow, Box has committed to building a set of native integrations with ServiceNow solutions like ServiceNow IT Service Management, ServiceNow HR Service Delivery, among others.