Avaya announced it has been named for the fifth consecutive year as a Leader in The Aragon Research Globe for Intelligent Contact Centers 2024, for the Avaya Experience Platform with AI tran... Read more
Avaya, a global leader in customer experience solutions, announced its participation at the 2023 edition of GITEX Global, where the company will illustrate how organizations can choose their... Read more
Cupola Teleservices, rolled out the first AI-powered enterprise learning platform in the region, using technology from Avaya. The platform delivers advanced enterprise learning and training... Read more
Avaya announced results of an online market research survey conducted by IDG Communications, indicating that just over half of businesses in the Middle East and North Africa believe they off... Read more
Airtel Africa, announced that its B2B provider, Airtel Business Africa, signed a memorandum of understanding with Avaya to better equip organizations across the continent to deliver effortle... Read more
The National Social Security Fund of Uganda has transformed its customer experience with self-service capabilities by introducing an AI-powered digital customer assistant named ‘Sanyu’ based... Read more
Avaya has appointed Sheikha Na’amah Al Qassimi as General Manager for the UAE, expanding her previous role as General Manager for Dubai and the Northern Emirates. In her new role, Sheikha Na... Read more
Dr Dilshaad Ali Abbas, CEO of Makkah Healthcare Cluster and Nidal Abou-Ltaif, President, Avaya International met at the Avaya stand at Gitex to commemorate their memorandum of understanding... Read more
Avaya launched its participation at Gitex Global with a next-generation learning platform aimed at accelerating the UAE’s Emiratisation strategy. Powered by Avaya Spaces, the workstream col... Read more
Gitex Global and Ai Everything, the world’s most influential technology sourcing and networking event of 2021, is returning for its 41st edition at Dubai World Trade Centre- DWTC as the Unit... Read more