Tell us about Rawad ITS in brief.
Rawad IT Solutions is one of the leading ICT specialists in the world; offering services and solutions in Information Security (InfoSec) and Innovative Business Solutions. We provide integrated IT Business solutions and managed IT services. These include expert consultation on communications and collaboration, cloud and data center solutions, information and data management and other IT managed services. Our dynamic services and specialized IT support systems ensure that midmarket businesses have comprehensive solutions that enhance their operations and our focused strategic consulting services to enterprise businesses ensure they are competitive, sustainable and proﬁtable in their line of business. At Rawad lT Solutions we offer end-to-end solutions and needs-driven consultation to suit any organization’s information communication technology needs. Our mandate is to align an organization’s IT services to serve their business requirements effectively so that the organization can concentrate on its core business.
What does your partner ecosystem look like?
At Rawad ITS, we have partnered with leading industry vendors including Microsoft, Cisco, VMware, Cirtrix, Acronis, Symantec, Sophos, PaloAlto, Nutanix and many others in order to give our clients unrivaled IT services and support for the businesses. Moreover, in 2017 we achieved Microsoft CSP status that allows us to directly utilize dedicated product tools in managing, provisioning and supporting our clients with products and services from Microsoft such as Microsoft Ofﬁce 365, Microsoft Dynamics, Enterprise Mobility Suite and Microsoft Azure. Our clients can, therefore, trust that our services are reliable, dependable and from highly qualiﬁed personnel.
What are the latest infrastructure and networking that you have offered to the market?
Right now, we are focused on offering cloud infrastructure (IaaS, PaaS, SaaS) that is based on Microsoft Azure and Amazon’s AWS. Both are leading cloud platforms and offer businesses a wide range of capabilities and have global coverage. We help our clients migrate to either or both of these platforms as they are highly ﬂexible and scalable and easily meet cloud storage requirements of most organizations while offering robust security for their data and information. We consult on an organization’s requirements and advice on the cloud platform that will serve their business interests optimally and help the organization migrate its infrastructure to the cloud platform.
Tell us about your major customer wins.
So far, we have been able to successfully manage and support IT Services in big multinationals. These include but is not limited to; IKEA, Honda, Macdonald, Americana, Tihama Group, Al Jazirah Takaful, Taibah Holding, Mahmood Saeed, Al Zamil Matel Factory, Al Jaffali group AMI. Our services have been instrumental in helping these companies to remain very competitive and maintain a global presence.
What new can we see from Rawad ITS in 2018?
Currently, we are focused on offering Managed IT solutions, Managed IT Security, Backup as a Service, and Disaster Recovery as a Service, Cloud Solutions, Microsoft Dynamics and Microsoft Ofﬁce 365. Our Business Solutions also include Microsoft Dynamics 365 CRM & ERP, Field service, Retail, Finance & Operations, Cloud Migration and Cost estimation solutions. We are committed to ensuring that our clients are up to date on current ICT technologies to give them an edge in their line of business.