Partnering with world-class vendors, Share Technologies is strategically placed to offer customers the broadest choice in terms of product availability, performance, reliability, scalability and cost-effectiveness, to create multi-platform IT solutions. Share Technologies has succeeded as one of the largest IT services providers in Egypt, rapidly expanding into new segments by providing elite services to the most strategic enterprises in the market.
Our skilled resources enable customers to achieve a world class IT infrastructure, capable of powering innovation with agility, flexibility and scalability. Skills, expertise and professional services designed to exceed client expectations, constantly invested in expanding resources, offerings and capabilities for the benefit of our customers. We run the critical aspects of our customer IT environment.
Share Technologies are targeting various market segments inside and outside Egypt as well. From financial services, oil and gas, telecommunications to prestigious general business customers where we can show our value and achieve the business goals of the IT solutions being implemented.
We often use our previous experiences with a very large database of satisfied customers by positioning our products and technical capabilities and success stories as the base of the engagement by making sure to dramatically reduce or eliminate IT environment problems and to enhance performance, productivity and stability to the environment while reducing the IT operational cost.
We also offer our customers that we are capable of handling Level 1 and 2 support while also engage and deal with vendor support in complex cases for quicker resolution. Share Technologies offer two alternatives to meet customer expectations and satisfaction; either specified scope and tasks to be performed for a certain project or priced professional services man-days to be consumed in any related support or enhancement activities over a specific period of time.
Regarding the invoicing it depends on the service scope milestones, for example having an advance payment with contract signature and the remaining payment plan will be after completion or after achieving key milestones output. Share Technologies is built to help organisations in making sure that their customers are available 24×7 when software and hardware problems, human error, and malicious attacks seem to be conspiring our customers.
We are proud to serve most of the top financial sector entities, telecommunication companies, oil and gas and general business companies. Providing professional services to some key accounts for our suppliers out side Egypt as well. Top certifications and accreditations are achieved by our team for each supplier we are dealing with, as our vision is to become the partner of choice for the customers when it comes to the products that we are selling.
By Anwar Ibrahim, Sales Manager at Share Technologies.