ServiceNow launched its native mobile experiences for everyday work across the enterprise with the general availability of its Now Platform New York release
Powered by the Now Platform, ServiceNow’s new Now Mobile app makes diverse everyday work tasks simple and easy. Whether it’s fixing an IT issue, ordering a computer, finding a conference room, getting help from human resources, approving purchase orders, travel requests and legal documents, or finding quick answers to questions, the Now Mobile app makes it easy to take care of business on the go.
The New York release also features a new ServiceNow Onboarding app, which makes starting a new job a cinch by combining all of the multi-departmental tasks involved in getting up and running as a new employee into a single, intuitive mobile experience. Together, Now Mobile and Mobile Onboarding set a new mobile standard for the enterprise, moving beyond single solution apps into workflow mobile experiences that better match how people really want to get work done.
“Just as mobile was at the center of transforming our lives at home, we believe mobile will be at the heart of delivering great experiences at work,” said ServiceNow’s Chief Product Officer Chirantan “CJ” Desai. “Employees today expect their employers to offer native mobile-optimized tools. Mobile is the way many people want to get everyday work tasks done. The Now Platform enables companies to quickly and easily deliver unmatched native mobile experiences to employees that will unlock productivity and make work, work better for them.”
These innovations in the Now Platform, coupled with the machine learning capability of ServiceNow Predictive Intelligence, help organizations provide a comprehensive service delivery experience that makes it easy for employees to get the help they need.
“As enterprises move from dabbling with digital to becoming ‘digitally determined,’ it’s clear they need agile platforms that can adapt as fast as they do, at scale,” said IDC’s Program Vice President, Stephen Elliot. “CIOs should consider how mobile-first applications for work, and associated digital workflows enabled by a unified platform, can provide CIOs with the speed needed to create a truly digital workplace and the experience employees expect.”