Dynatrace announced that, for the fifth consecutive year, it has been named a Customers’ Choice in the 2023 Gartner Peer Insights Voice of the Customer for Application Performance Monitoring (APM) and Observability report. Dynatrace was also recognized as a Customers’ Choice in five of eight segment quadrants: Global Enterprise (10B+ USD), Large Enterprise (1B-10B USD), and Finance Industry, as well as in the Europe, Middle East, Africa, and North America regions.
According to Gartner, “The Voice of the Customer is a document that applies a methodology to aggregated Gartner Peer Insights’ reviews in a market to provide an overall perspective for IT decision makers. Within the Voice of the Customer, Gartner Peer Insights recognizes the vendors that are the most highly rated by their customers through the Customers’ Choice distinction.”
Dynatrace was named a Leader in the 2023 Gartner Magic Quadrant™ for APM and Observability, positioning the company as furthest for Completeness of Vision and highest for Ability to Execute. Dynatrace also ranked #1 out of 19 vendors in the 2023 Gartner Critical Capabilities for APM and Observability Report across all six use cases, including Security Operations, IT Operations, Digital Experience Monitoring, DevOps, AppDev, SRE, Platform Operations, and Application Owner, Line of Business.
Customers rated the Dynatrace platform 4.5 out of 5.0 stars, with 94% saying they would recommend it, as of October 2023.