webMethods used to capture, integrate data from Americold’s B2B ERP systems to produce advanced intelligence for its customers.
Software AG has supported Americold, in significantly enhancing its already robust supply chain capabilities. It has given its customers unprecedented visibility and access to their orders at every stage of the order lifecycle, from time of customer creation to final delivery, through its proprietary i-3PL supply chain control system in conjunction with Software AG’s webMethods portfolio.
Thomas Musgrave, Executive Vice President and Chief Information Officer, noted “The webMethods product integrates information from multiple sources enabling Americold management, partners, and customers access to live, accurate data, reports and alerts enabling them to take action, reshape demand, and make critical decisions more confidently.”
At the core of Americold’s digital transformation is Software AG’s webMethods Integration Server, which connects the company’s Warehouse Management System to its B2B Gateway. Software AG’s Optimize provides the monitoring of customer orders and shipment processes to ensure that any issues are noted and appropriate alerts are generated. Software AG’s MashZone serves as the user interface from where information is gathered.
Kevin Niblock, COO, Software AG North America, commented: “Americold has embraced ‘digital first’ thinking to create a competitive advantage for the company. It is already experiencing positive customer satisfaction from the new systems.”