Salesforce and Deloitte Digital announced a collaboration to provide businesses around the world with the accelerators and strategies they need to deploy trusted AI for CRM. Deloitte Digital... Read more
Salesforce, the global leader in customer relationship management (CRM), is experiencing strong growth in the Middle East and enabling customer-focused transformation across the region, with... Read more
Salesforce has announced new Commerce Cloud innovations that will help companies in any industry connect to their customers with personalized experiences powered by real-time data – all on o... Read more
Efficient, personalized customer service is more important than ever, especially when it’s in someone’s home or business. Today, 88% of customers say the experience a company provides is as... Read more
Salesforce released its eighth annual State of Marketing report. In the report, UAE marketers say their work provides increasing value despite macroeconomic and labor headwinds. The report a... Read more
Unprecedented headwinds over the past two years – pandemic, war, labour and supply chain challenges, inflation – are making it much more expensive to run a business. Under pressu... Read more
In the last two years, the global economic climate has remained unpredictable and volatile due to the pandemic. Global inflation is predicted to increase by approximately 10% and with global... Read more
To help organizations accelerate their own journeys to net zero emissions, Salesforce is making Net Zero Cloud 2.0 — a solution that tracks greenhouse gas emissions — available globally. Net... Read more
Salesforce, published its new Global Digital Skills Index, revealing a growing global digital skills crisis and an urgent need for action. The Salesforce Index is based on more than 23,000 w... Read more
Salesforce introduced four new capabilities for Field Service to help businesses equip their mobile workforce for the future. These features will enable businesses to scale field service res... Read more